Privacy Policy

Xerothermic Restoration LLC ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you book a consultation, contact us, or interact with our website, we may collect personal information such as your name, email address, phone number, and any other details you provide.

1.2. Non-Personal Information: We may collect non-personal data, such as your IP address, browser type, and browsing behavior, to improve the functionality and user experience of our website.

2. How We Use Your Information

2.1. To provide and improve our services, including responding to inquiries, scheduling consultations, and processing requests.

2.2. To communicate with you about updates, promotions, or changes to our services.

2.3. To analyze website usage and improve website performance and user experience.

2.4. To comply with legal obligations or resolve disputes.

3. Sharing Your Information

3.1. We do not sell, rent, or trade your personal information to third parties.

3.2. We may share your information with trusted service providers or partners who assist us in operating our business, provided they agree to keep your information confidential.

3.3. We may disclose your information if required by law, legal process, or to protect our rights and property.

4. Cookies and Tracking Technologies

4.1. Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand website traffic and usage patterns.

4.2. You can disable cookies through your browser settings, but this may limit certain features of our website.

5. Data Security

5.1. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

5.2. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

6.1. You have the right to access, update, or delete the personal information we have about you. To make such a request, please contact us using the details below.

6.2. You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or reaching out to us directly.

7. Third-Party Links

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

8.1. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

9.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

9.2. Your continued use of the website after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Phone: 440-588-3075

E-mail: [email protected]

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Updated: March 3, 2025